How do I contact Fallbrook Heating & Air?
To contact Fallbrook Heating, call (760) 728-8716 Monday to Friday, 8 am to 5 pm, email info [at] fallbrookheating.com, or book a visit online at any time. Online booking is usually the fastest way to get on the schedule, because you can tell us when you're free without waiting on hold, and the office calls or texts to set the time.
- Phone: (760) 728-8716
- Email: info [at] fallbrookheating.com
- Mail: PO Box 1658, Fallbrook, CA 92088
- Hours: Monday to Friday, 8 am to 5 pm. Calls are answered 24/7 by our answering service; visits are scheduled during office hours.
- License: CA Lic. C-20 #638959
We don't have a showroom. Our technicians come to you, and our mail goes to the PO Box above.
Fastest way: book online
Tell us what's going on and when you're free, and our office will call or text to set your appointment time. It takes a couple of minutes and works from your phone.
Smell gas, or a carbon monoxide alarm going off? Don't call us first. Get everyone out of the house, then call 911 or your gas or propane supplier from outside. Don't flip switches or start the car in the garage. Once it's safe, we can come and check the furnace.
What should I have ready when I call?
Have your address or ZIP code, a short description of what the system is doing, and the make, model and age of your equipment if you can find them. A photo of the label on the outdoor unit or furnace helps a lot. With that, we can usually tell you what to expect before we arrive.
- Your service address, or at least your ZIP code
- What's happening: no cooling, no heat, a noise, a leak, a smell, or a thermostat error
- When it started, and whether anything changed (a power outage, a storm, a new thermostat)
- The brand and model number from the label on the outdoor unit or furnace (a photo is perfect)
- Roughly how old the system is, if you know
- Gate codes, pets, or anything else our technician should know before arriving
- Best phone number and times to reach you
Not sure if it's a quick fix? Our HVAC FAQ covers the common questions, and our guide to common HVAC problems has a few things you can safely check first.
Which areas do you serve?
We're based in Fallbrook and serve North San Diego County from the inland valleys to the coast, plus Temecula and Murrieta in southwest Riverside County. If your town isn't listed, call anyway; we'll tell you straight away whether we can help.
- Fallbrook
- Bonsall
- Rainbow, De Luz and Pala Mesa
- Oceanside
- Vista
- San Marcos
- Escondido
- Carlsbad
- Temecula
- Murrieta
See all of them on our service areas page.